Frequently Asked Questions

Get straight answers about ordering, support, and how our systems work

Pricing & Payment

Do you also sell components?

Yes, we do. We supply a wide range of individual components, allowing you to upgrade, replace, or customize your system according to your specific farm needs.

Do you have a hire purchase model?

Yes we do, we currently have a lipa pole pole option for our submersible solar pumps

Installation & Setup

How much does it cost for an installation?

Installation is absolutely free. It is included as part of the package once you purchase any of our products. No hidden charges, just a complete solution delivered and installed for you.

How many casuals do I need during the installation period?

The number of casuals needed depends on the size of the installation. Typically, a team of 4-6 is sufficient for medium-sized projects.

Support, Maintenance & Warranty

Do you offer after-sales support?

Yes, we provide after-sales support to assist our clients with any issues or questions after purchase and installation.

Do you have a warranty for all your products?

Yes, we do offer a warranty for all our products.

Site Visits

How much do you charge for a pre-site survey?

We charge a fee of Ksh 3000/= for a basic site visit, inclusive of the technician's round-trip bus fare to and from your farm. Notably, the cost of the site visit is refundable and will be deducted from the total project cost.

IoT & Monitoring

What products do you offer under IoT?

We offer a wide range of smart farm monitoring solutions, including soil sensors, water sensors, and air sensors. These devices help you track moisture levels, water usage, temperature, humidity, and other critical environmental conditions in real time, enabling data-driven decisions for higher productivity and efficiency.

Shipping & Returns

Do you deliver countrywide?

Yes, we deliver countrywide at a cost depending on your location. Our technical team is fully mobile and can perform site visits anywhere in the country to assess, install, and support your system.

Other

Where are you located?

We are located in Nairobi, Old Mombasa road, Shubham Complex.

Do you provide agronomist services?

Yes, we offer expert agronomist services including soil testing, crop selection advice, and irrigation planning.

Still searching?

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