Frequently Asked Questions
Get straight answers about ordering, support, and how our systems work
Pricing & Payment
Yes, we do. We supply a wide range of individual components, allowing you to upgrade, replace, or customize your system according to your specific farm needs.
Yes we do, we currently have a lipa pole pole option for our submersible solar pumps
Installation & Setup
Installation is absolutely free. It is included as part of the package once you purchase any of our products. No hidden charges, just a complete solution delivered and installed for you.
The number of casuals needed depends on the size of the installation. Typically, a team of 4-6 is sufficient for medium-sized projects.
Support, Maintenance & Warranty
Yes, we provide after-sales support to assist our clients with any issues or questions after purchase and installation.
Yes, we do offer a warranty for all our products.
Site Visits
We charge a fee of Ksh 3000/= for a basic site visit, inclusive of the technician's round-trip bus fare to and from your farm. Notably, the cost of the site visit is refundable and will be deducted from the total project cost.
IoT & Monitoring
We offer a wide range of smart farm monitoring solutions, including soil sensors, water sensors, and air sensors. These devices help you track moisture levels, water usage, temperature, humidity, and other critical environmental conditions in real time, enabling data-driven decisions for higher productivity and efficiency.
Shipping & Returns
Yes, we deliver countrywide at a cost depending on your location. Our technical team is fully mobile and can perform site visits anywhere in the country to assess, install, and support your system.
Other
We are located in Nairobi, Old Mombasa road, Shubham Complex.
Yes, we offer expert agronomist services including soil testing, crop selection advice, and irrigation planning.
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